FAQ

Frequently asked questions

Plans, how we work, Strategy Calls and texting. Can’t find your answer? Book a Strategy Call or send a message.

What does EKKER do?

EKKER builds connected growth systems that bring your website, SEO, Google Ads, CRM, automation, lead follow-up and reporting together, so every lead is captured, followed up and tracked.

Which EKKER plan is right for my business?

Grow is ideal if you want to build a reliable foundation for generating and managing leads. Scale is designed for businesses ready to accelerate growth with Google Ads.

Do I need to have a website or CRM already?

No. EKKER can build and manage the core systems you need, including your website, CRM, lead management, appointment booking, and automation.

How do you know if the marketing is working?

We track key actions such as leads, calls, appointments, campaigns, and conversion sources through reporting and attribution, giving you a clearer view of what's driving results.

How do I get started with EKKER?

Book a free Strategy Call. We'll learn about your business and current setup, look for where growth is being lost, and recommend the right growth system for your goals.

What's included in Grow?

A professional website, local SEO, Google Business Profile optimization, CRM, marketing automation, appointment booking, lead management, reporting, and ongoing management.

Who is Grow designed for?

Service businesses that need the foundational infrastructure to generate, capture, organize, and manage leads more effectively.

What's included in Scale?

Everything in Grow plus Google Ads management, landing pages, conversion tracking, and campaign optimization.

When should a business move to Scale?

When the foundation is working — leads are captured, follow-up is consistent, the CRM is trusted — and you're ready to add managed paid acquisition on top.

Does EKKER manage Google Ads?

Yes — Google Ads management is part of Scale.

Are texts, calls and emails included?

Texts, calls and emails are included in your plan. We’ll contact you before the limit is reached.

Is there a contract?

Billed monthly. No contract. Cancel anytime.

How long until I go live?

Your account manager will give you a go-live timeline on your kickoff call, once we have your onboarding survey and account access. Texting starts after carrier approval.

How does a Strategy Call work?

It's a free 30-minute phone call, Monday–Saturday, 9 a.m.–7 p.m. Mountain Time. You pick a time on the Contact page and talk with our team about what EKKER offers, how Grow compares with Scale, how onboarding works, and any questions you have.

Will you text me?

Only if you choose to. The text consent box on our forms is optional and unchecked by default. Texts are non-marketing, about your request, appointments and service updates. Texting starts after carrier approval of your texting registration. Reply STOP to opt out or HELP for help.

Where is EKKER based, and when can I reach you?

EKKER is based in Murray, Utah. We reply Monday to Saturday, 9 a.m. to 7 p.m. Mountain Time.

Let’s build the system your growth depends on.

Tell us about your business and where you want to go next. We’ll map the growth system you need — from first conversation to a working infrastructure.